Terry will be taking some days off from his front-facing role for the team. These are notes while they are away.
We will still be working while away, but our speed of service will be reduced, and we won't always have internet access.
We will only be answering tickets and emails sent in. Live chat will be turned off during this time. Those who don't know how to send in a ticket can log in to your account and read the knowledge base section below. https://skylinesoftware.net/index.php?rp=/knowledgebase
Tickets always take priority.
We will check for tickets only in the morning and evening. At the end of the day, we will respond to all tickets.
Get in orders early to avoid waiting.
For the monthly sub-users, get more extended packages.
Patience is required during this time. If any users are rude or do not understand, notes will be taken, and Terry will address you when he returns.
